Enoch

• Support the design and delivery of reports and insights that analyze business functions and key
operations and performance metrics using BI tool.
• Make use of predictive models to assist with business forecasting.
• Ensure a high level of data quality for all reporting and analysis.
• Provide first line support to determine if reported issue is related to handset, inside wiring, PBX/Key, and
coordinate replacement of equipment.
• Build work order/ticket (requirements) for new office provisioning (data/phone wiring, inside plant).
• Provide monthly statistical reports of call center groups, cellular expenditures, and telephony inventory.

1. Project Manager-Led, facilitated and assisted the implementation of the Oracle Post
Implementation Review, Stabilization and Support project.
2. Developed diagrams and flow charts on business operation process.
3. Developed technical documentation to support application maintenance.
4. Supported system programmers and analysts to conceptualize and develop new software programs.
5. Supervised the running of the Oracle HR and Payroll System module (Human Capital Management) of
the Oracle Business Suite.

1. Manages and Run the Oracle HR and Payroll System module (Human Capital Management) of the Oracle
Business Suite.
2. Retrieve data, analyze data, and interpret data for management to make smart financial decisions.
3. Developed reports for functional users to aid in their day-to-day activities.
4. Mentored and Coached junior software programmers.

1. Participated in the Analysis, design, development, and implementation of the Swift & ACH Payment
Monitoring System to Integrates and automate all payments from all sources ( i.e. Pensions, Lump Sum,
all other Departments and External parties) at the Payment Department and the Treasury Departments.
2. Developed and implemented object oriented-software (OOS) as an organizational strategy to achieve
prompt and accurate processing of benefit for workers in Ghana who are due for pension.
3. Uses database management software such as Oracle RDBMS to create, store, access, sort, change,
retrieve, and format data.
4. Trained and Assisted functional users on how to use the application with moderate complexity.
5. Prepared and maintained documentation for the application.
6. Continuously compiled and developed test data and conducts program tests to verify processing
accuracy and completeness and corrects errors in the programming logic.
7. Identifying areas for modifications in existing applications and subsequently developing these
modifications.
8. Provided support to the Oracle ERP by resolving issues related to the application, and run the Payroll
system effectively to ensure employees are paid on time without issues

Provided effective support to Property Department to discharge their duties in the following areas:
1. Analyze and identify all issues in requirements and design to provide resolution of same
and perform various tests on the Property Management System to resolve all issues.
2. Extend the functionalities of the system based on new requirements from the end users.
3. Developed ad-hoc reports as well as updated the existing reports to include additional information.
4. Ensure data security under the guidelines of the Institution.
5. Communicates with end users as necessary to respond to requests for assistance or to explain proper
use of the software.
6. Performs related duties as assigned.

1. Assisted the Monitoring and Evaluation Specialist in monitoring field activities; record and analyze
data/information.
2. Designed data structures and developed database, which captured the IFAD’s Result and Impact
Management Systems that covered areas such as: Crop Budget, Production prospects, Yield studies,
Market surveys, Credit disbursement and Repayment.
3. Designed and Advised in the procurement of relevant software to load data into the databases, process transactions, maintain controls that check data consistency and integrity and generate useful reports from system activity.